More than half (51%) of Microsoft tablet customers say they “somewhat agree” or “strongly agree” that they are among the first of their friends and colleagues to try new technology products. Power also found that Microsoft tablet users are more likely to be early adopters of technology. Microsoft continues to achieve the highest rating in the remaining styling & design attribute of location of non-display buttons/controls. Microsoft also achieves the highest ratings in these features attributes: variety of input/output connectivity ,and amount of internal storage available.Īdditionally, Microsoft has the highest performance in three styling & design attributes: size of tablet quality of materials used and attractiveness of tablet design.

6%), all of which have higher satisfaction. 27% industry average) physical keyboard (51% vs. These accessories include a stylus (48% vs. Microsoft Surface users have the highest incidences of accessory use, which underscores the device’s versatility. In features, Microsoft is the highest performer in three areas: variety of pre-loaded applications internet connectivity and availability of manufacturer-supported accessories. This versatility is central to their appeal and success.” “These tablet devices are just as capable as many laptops, yet they can still function as standard tablets.

“The Microsoft Surface platform has expanded what tablets can do, and it sets the bar for customer satisfaction,” commented Jeff Conklin, vice president of service industries at J.D. Power says Microsoft’s achievement is largely due to its top rankings in the features and styling & design factors. With an overall satisfaction score among tablet owners of 855 (on a 1,000-point scale), J.D. Tablet Satisfaction Study, beating out Apple’s iPads for the first time since the study’s inception. Microsoft ranks highest in overall satisfaction in the J.D. Microsoft Surface Beats iPad Pro In 2017 J.D.

Best tablets 2017 microsoft office